What Can a Small Business Phone System Do

What can a small business do for our business?

A small business phone system can provide a small to large business many useful features, such as:

An NEC small business phone system can provide an automated answering service that can route call 24 hours a day 7 days a week to either a phone extension, a department, a voice mail box as a message that can be dealt with when an associate has an opportunity, or to a cell phone or answering service for an off premise call or emergency call.  (Voice Mail System Required)

Provide either music on hold while callers are waiting on hold or waiting to be transferred to an extension or voice mail box.

A Voice Mail System that can provide a voice message mail box for unavailable associates. (Voice Mail System Required)

Automated Attendant that can provide call routing as described above and instructions callers need like address, fax number, office hours, or any other announcements that may be useful to callers that may free up busy associates.  (Voice Mail System Required)

Provide messages for unwanted call such as incoming sales calls.  Sales call can be routed to a voice mail message that states: "sorry we do not have time to cake you call at the present time but please tell us about your products or services and we ail call you if you are interested".  (Voice Mail System Required)

Provide attendants the ability to see who is off hook on a phone call and who is available to take a phone call.

Provide call transfer and voice messaging for sales associates that do not have a desk at the office location 24 hours a day.  (Works best with an NEC Phone System with a Voice Mail Installed)

Provide message notification of new voice mail messages by either a light for on-site notification, notification of new messages to either a pager or a cell phone, send voice mails to your email browser as a wave file.  (NEC Pro Voice Mail or a Panasonic Ethernet Card Required  on an existing voice mail system).

Provides the use of fax lines that are not used a lot for faxing.